Curse

-Sonata- · Nov 30, 2007, 04:23 PM // 16:23

Quote:

Originally Posted by Fried Tech

In my opinion anet is breaking our users lisence agreement by banning people without warning, real cause, or explanation.

I hate to do it, but it seems some people really do skip the EULA.

Quote:

Originally Posted by Section 4c

Rights to Use Accounts. By agreeing to the User Agreement you agree that you do not own either the Master Account or Game Account (collectively, the "Account") you use to access the service, the characters created on the Account and that NC Interactive stores on NC Interactive servers, the items stored on these servers, or any other data from which the servers and accounts are comprised.

So what would someone sue for? $49.99? Yes, I'm sure a court would hear that case.

Quote:

Originally Posted by Section 4 d

NC Interactive reserves the right, in its sole discretion, to (1) delete or alter any Character Name or (2) terminate any license granted herein, for any reason whatsoever........

Quote:

Originally Posted by section e

If you provide any information that is untrue, inaccurate, not current or incomplete, or NC Interactive has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, NC Interactive has the right to suspend or terminate your Account and refuse any and all current or future use of the Service.

They don't have to inform you, warn you, or send you a Dear John letter for any termination, or suspension of anyones account. They can also terminate your account simply for giving false information about yourself. In fact, if you're under 18 and you signed up for GW, you've already broken the EULA and you should know that your parents are responsible for all your actions while using the service.

Once again I have to say I'm sorry. I just can't hop on the "Blame Anet because I can't control my online-self so lets come up with every reason we can think of to make it Anets fault for everything that's happened to me" bandwagon.

gone · Nov 30, 2007, 04:32 PM // 16:32

lol there is always, in our(the gamer's) defense...say..a Breach of contract.

See that line that says: 'NC Interactive reserves the right, in its sole discretion, to (1) delete or alter any Character Name'

having a twelve year old report you (and your name might be construed as 'lewd') because you /rank after steamrolling him isn't 'Sole discretion'

super strokey · Nov 30, 2007, 04:43 PM // 16:43

Wow I guess I better be careful. I have a guildie that is quiting the game and has several hund K and several hundred ecto. He was going to give them to a few of us in teh guild... so essentially this can get us banned?

garethporlest18 · Nov 30, 2007, 05:00 PM // 17:00

People report people so they feel like they have power. When you report someone it's because you want to have power over them not because you feel it's offensive.

So all that report are weak in real life, because they feel the need to have power over people on an online game.

Loviatar · Nov 30, 2007, 05:03 PM // 17:03

Quote:

Originally Posted by Fried Tech

As it is now, anyone can ban anyone for about any reason. Thats like if i went outside, walked up to a cop and said, "that guy killed me last week" and the cop said, "Okay". Walks over to the guy and puts him into a coma for a week.
I can see the bans coming

style

Just a thought

read before showing off your total ignorance of the facts.

/REPORT is exactly that.........A REPORT........which is decided on by Anet/NCsoft not the one turning in the report

Brianna · Nov 30, 2007, 05:03 PM // 17:03

Quote:

Originally Posted by garethporlest18

People report people so they feel like they have power. When you report someone it's because you want to have power over them not because you feel it's offensive.

So all that report are weak in real life, because they feel the need to have power over people on an online game.

I'd just argue that they're all prude, the kind of people who would see a boob and be completely offended by it. So they think that the slightest thing is offensive, and they cry and report it.

IslandHermet · Nov 30, 2007, 05:21 PM // 17:21

Quote:

Originally Posted by Smile Like Umean It

I have yet to see an answer to this. Would someone like to shed a little light for me?

I don't think McDonalds had an EULA either though.

that dosent matter if they ban you for not breaching the EULA than Anet is a fault and should assume resposibility. if there is no crediable banning reason ANET IS COMPLETLY AT FAULT.

His point could hold up in court if someone wanted to get a good lawyer.
the EULA can say anything it wants to A GOOD LAWYER CAN GET YOU OUT OF MURDER (LOOK AT OJ)
Have non of you watched Court TV? some of the cases they have are completely pointing at 1 side and somehow the other person wins the case it happens all the time.

IslandHermet · Nov 30, 2007, 05:27 PM // 17:27

Quote:

Originally Posted by garethporlest18

People report people so they feel like they have power. When you report someone it's because you want to have power over them not because you feel it's offensive.

So all that report are weak in real life, because they feel the need to have power over people on an online game.

Great point.

Rocky Raccoon · Nov 30, 2007, 05:35 PM // 17:35

Quote:

Originally Posted by Kashrlyyk

That is the proof that people get banned without a good check of what has happened.

If you want to convince people that there is no script banning people, you have to lay open the complete banning process.

That may be considered privileged information and why should ANET have to do such a thing.

Alleran · Nov 30, 2007, 05:42 PM // 17:42

Quote:

Originally Posted by Gaile Gray

I am responding immediately to the first post, and will read the thread more fully after this.

Yes, we have had an issue with blocks over the last several days. The issue is connected with the process we have in place to reduce gold selling in the game. Now, most players have noticed the number of bots has dropped dramatically, so that's a major positive. What is a major negative, though, is the fact that a few players moving large amounts of gold between accounts through the help of a friend have found themselves blocked.

We're very sorry for this error, and I am exchanging emails this very hour about the matter. Such blocks should stop within the next few hours, if they have not already ceased now. Any of these sorts of blocks that have taken place can and should be appealed to Support. Well, unless you're a gold seller, in which case, you need not apply.

Again, we're very sorry, and we're working on the case to promptly answer all appeals and to stop the false blocks right away.

We are from Poland. We haven’t any polish support to explain you mistake. Many people don’t speak English. We with friend from my guild bought together trader to our guild hall. We collect money and bought trader - after 20min we all got ban from you. I hope it is error because it is not prohibited in rules. We still waiting you answer. You baned all my Guild friend:
Killer Siergiej
Mudkip Destructor
Avir Gestru
Magic Lares

What are you doing? It is terrible.

Antheus · Nov 30, 2007, 05:51 PM // 17:51

Quote:

Originally Posted by garethporlest18

People report people so they feel like they have power. When you report someone it's because you want to have power over them not because you feel it's offensive.

So all that report are weak in real life, because they feel the need to have power over people on an online game.

Perhaps some do.

Make sure to walk to your principal/boss/spouse, tell them to GTFO byatch and that you will pwn them if they don't. Or better yet - why won't one do that?

In real life, people don't have /report. But the consequences are considerably worse and more consistent.

Those that have big problems with what /report does, will either learn why some things aren't appropriate, or face much bigger problems than a simple banned account.

Fried Tech · Nov 30, 2007, 06:08 PM // 18:08

Quote:

Originally Posted by -Sonata-

I hate to do it, but it seems some people really do skip the EULA.

So what would someone sue for? $49.99? Yes, I'm sure a court would hear that case.

They don't have to inform you, warn you, or send you a Dear John letter for any termination, or suspension of anyones account. They can also terminate your account simply for giving false information about yourself. In fact, if you're under 18 and you signed up for GW, you've already broken the EULA and you should know that your parents are responsible for all your actions while using the service.

Once again I have to say I'm sorry. I just can't hop on the "Blame Anet because I can't control my online-self so lets come up with every reason we can think of to make it Anets fault for everything that's happened to me" bandwagon.

I wasnt blaming anet for anything. It was just a thought; and thank you for the mature response. Very informative.

majiger · Nov 30, 2007, 06:13 PM // 18:13

As far as i would know banning a guild name by Faq quebec would be shutting down quebec and the french language.

Due to the fact that faq might mean something in french (sorry i dont remember french class much), also it may mean Frequnetly asked questions bout quebec (shooting for the stars here).

The topic of speaking english in Canada, We have a province called Quebec that is purely french (except for montreal, it is like super multi culture of doom!) And GM's, might wanna read the title of the guild, then run it through a translator or better yet get someone who speaks french to translate it for ye.

600k thing: Well...ya 600k is a bit much...I understand the need to get cash to a diffrent account, i got like 4(dono why O.o). You could have bough ectos and traded lil by lil. Thats what i do when i need to get stuff from Mule account to playing account.

Fried Tech · Nov 30, 2007, 06:15 PM // 18:15

Quote:

Originally Posted by Loviatar

read before showing off your total ignorance of the facts.

/REPORT is exactly that.........A REPORT........which is decided on by Anet/NCsoft not the one turning in the report

First off. Writing things in bold does not make you right or make me care what you have to say.

Before you call me ignorant maybe you should read the rest of the posts on this thread. Or did you not see them because they were not in bold face. Gaile herself has stated that there have been MANY <-- see that?
people banned on incomplete information.
Meaning: someone makes the report <-- me
anet sees the report <--- cop
bans for incomplete information <-- he killed me = coma <-- ban

GOT IT?

srry for the double post but i couldnt let that go without a response

Elentari · Nov 30, 2007, 06:34 PM // 18:34

Quote:

Originally Posted by Fried Tech

First off. Writing things in bold does not make you right or make me care what you have to say.

Before you call me ignorant maybe you should read the rest of the posts on this thread. Or did you not see them because they were not in bold face. Gaile herself has stated that there have been MANY <-- see that?
people banned on incomplete information.
Meaning: someone makes the report <-- me
anet sees the report <--- cop
bans for incomplete information <-- he killed me = coma <-- ban

GOT IT?

srry for the double post but i couldnt let that go without a response

Wow be quiet and go back to farming charr carvings and spare us some bullshit. He called you ignorant cuz your original point was unconstructive and downright irrelevant, don't come back here trying to make it sound like it was some kind of smart insightful analogy, no one cares.
You're not the only one making this thread sound like a total joke, but please do us a favor and don't post more meaningless rabble no one wants to read.

Back on topic - Here's just one more case: My guildie got banned for receiving 100k from her bf 2 days ago. Yesterday Anet claimed to have reviewed the issue and acknowledged it was a mistake. However they've yet to lift the suspension or make any amendments - What ARE you ppl doing? buffing junk like Overload when players can't use them cause they're banned?

-Sonata- · Nov 30, 2007, 06:49 PM // 18:49

Quote:

Originally Posted by Fried Tech

I wasnt blaming anet for anything. It was just a thought; and thank you for the mature response. Very informative.

I know, Fried, and I apologise to you if it came across that I was inferring you were, personally, on the blame bandwagon. It was not my intention.

It's just that I'm a firm believer in personal accountability and being behind the safety of a computer monitor doesn't change that. Like the coffee example, I don't think that woman deserved a dime from that. Did she honestly think she was ordering cold coffee? I truly believe, if she could have, she'd have sued the Issac Newton Estate for the laws of gravity as well. Her case was McDonalds was negligent for not informing the coffee was hot. I'd argue she was negligent for not already knowing that what she was ordering is going to be hot. I know when I order coffee I'm expecting that drink to be hot. Anyway, I'm going off-topic.

Some may think I'm nuts for reading my Agreements when I sign up for games and services, but I do read them. It's so I know what I'm permitted to do and what I'm not. Just like when I travel to another country I make sure I talk with a travel agent about any key laws I should know about, that don't apply in the US, so I can avoid getting in trouble with foriegn law enforcement over something as simple as jay walking. I'm responsible for knowing and acting accordingly to "laws of the land".

I've been around online games long enough to know better. In 9 years of online gaming I've only had one (1) suspension of an account and it was my fault. I used a word and series of words I should not have said and I was reported for it. Rightfully so. I can't make any excuse for my action that time. I was wrong to say what I did, which by the way, was more or less simple profanity. Still, I was in the wrong, and I should have known better. I'm not 12 anymore. I'm all grown up.

I'd also like to say that I'm not arguing against mistakes, or errors in suspensions by the parent companies. They do indeed happen and I've had friends who have been victims of wrongful accusations and errors in judgement. I think all of us have known someone, at least one, who has been a victim of a wrongful suspension, or ban. However, for each of those memorable cases I've experienced, those people used the proper channels made available to appeal and clear their records. I will always side with users and support them, who are in the situation of being wrongfully banned, that they should gather their appeal evidence, and in an adult manner, in proper and detailed wording, provide that information to the proper channels to clear any misunderstanding.

Now I should stop typing before my fingers run out of energy that should be used in artful skill use.

TGIF.

VitisVinifera · Nov 30, 2007, 07:40 PM // 19:40

[QUOTE=-Sonata-]
So what would someone sue for? $49.99? Yes, I'm sure a court would hear that case.QUOTE]

they do for class action law suits. I got free movie coupons from Hollywood Video, worth a whopping $20, from somehow being included in one of those.

**cosyfiep** · Nov 30, 2007, 08:09 PM // 20:09

I know many people who, if they were banned (innocently) would still cease to play the game (even if they got unbanned and a oooops soorrrry letter), tell all their friends what kind of company runs the game, not buy any games from either anet or ncsoft and tell said friends (and anyone else who is within earshot) as well.....

Even banning people 'innocently' gives anet a bad reputation that many will not be able to see past, and a company that cannot see this is a company that doesnt care about their future. (People who are wronged are 10x more likely to tell their friends about that then people who have had good things done to them, and many of those friends are more likely to believe their friend than some dumb company).

Fluffiliscious · Nov 30, 2007, 08:32 PM // 20:32

Quote:

Originally Posted by -Sonata-

So what would someone sue for? $49.99? Yes, I'm sure a court would hear that case.

I would imagine that if every person who has felt that they were unfairly banned without violating the EULA pulled together and reported Anet, they might be able to bring about some action via the Better Business Bureau. It would probably only end up rendering some fines, which would probably be passed to the rest of us when we went to buy GW2. It really amazes me to log on and see all of the different threads about people who think they were wrongly banned. It truly makes me wonder which ones deserved it and which ones are just crying because they broke the rules and are actually getting punished for it....

TheRaven · Nov 30, 2007, 08:52 PM // 20:52

Quote:

Originally Posted by cosyfiep

I know many people who, if they were banned (innocently) would still cease to play the game (even if they got unbanned and a oooops soorrrry letter), tell all their friends what kind of company runs the game, not buy any games from either anet or ncsoft and tell said friends (and anyone else who is within earshot) as well.....

Even banning people 'innocently' gives anet a bad reputation that many will not be able to see past, and a company that cannot see this is a company that doesnt care about their future. (People who are wronged are 10x more likely to tell their friends about that then people who have had good things done to them, and many of those friends are more likely to believe their friend than some dumb company).

Very very true. I used to play an online game from Konami. Konami is a Japanese based company and unfortunately they have very little English speaking customer service. The way this game was run was absolutely horrible.

A friend of mine ingame had his account banned. It took weeks for him to find out why he was banned. He was one of major players in the game. He was one of the richest players in terms of ingame items and wealth and he was very influential in the community. He ran several popular fan forums for the game.

Well since he was very influential and had many online friends, we were able to inundate customer support on his behalf. It turned out that they banned his account due to "credit card fraud". They claimed that he bought gametime with a bad credit card. This was completely untrue. He had no bad credit cards and after appealing the matter several times with customer support it was discovered that the credit card processing company handling the American servers of the game had made a mistake. They had reported his card as bad when it wasn't.

So, what happened? Was his account unbanned? Nope. He was told, "Sorry, we goofed. Feel free to create a new account and resume playing the game. We have unblocked your ip address". He was never able to reclaim his old account. All his wealth and items were gone.

This was a popular game that has now dindled down to nothing due mostly to incompetent support.